Marc Benioff says Salesforce is saving about $100M a year by using AI tools in its customer service operations (Brody Ford/Bloomberg)

Brody Ford / Bloomberg: Marc Benioff says Salesforce is saving about $100M a year by using AI tools in its customer service operations  —  Salesforce Inc. said it's saving about $100 million a year by using artificial intelligence tools in the software company's customer service operations.

Marc Benioff says Salesforce is saving about $100M a year by using AI tools in its customer service operations (Brody Ford/Bloomberg)
Brody Ford / Bloomberg: Marc Benioff says Salesforce is saving about $100M a year by using AI tools in its customer service operations  —  Salesforce Inc. said it's saving about $100 million a year by using artificial intelligence tools in the software company's customer service operations.